guides

All The Help You Could Ever Need In One Place. For Cooking That Is...

Updated 11/8/2021

By Melissa Shrader Editor Publisher Loveland Macaroni Kid November 17, 2020
Name of CompanyHelpline or Call Center InformationWebsites
Dole Consumer Center™
Consumer Helpline 1-800-232-8888 Weekdays 8 am-3 pm (PST)
Product information.  Order a free nutrition newsletter offered twice a month.
Website: www.dole.com
Company information, healthy recipes, nutrition information, promotions, and online interactive activities for children that promote health and nutrition.
Hilshire™
Consumer Helpline 1-800-EAT-A-HAM (1-800-328-2426) Weekdays 8 am-6 pm (EST)
Answers to product questions.
Website: www.hilshirefarm.com
General product information, nutrition information and recipes for Hillshire™ products.
Butterball Turkey™
Consumer Helpline 1-800-BUTTERBALL (1-800-288-837-2255) Weekdays 10 am-7 pm (CST)
Information about turkey preparation, safe handling, cooking assistance, and product questions.
Website: www.butterball.com
Website offers recipes, general product information, and informational newsletter
Tyson-Holly Farms™ Consumer Information Line
Consumer Helpline 1-800-233-6332 Weekdays 8 am-5 pm (CST)
Information about nutrition, safe handling and preparation techniques for Tyson-Holly Farms™ poultry and meat products.
Website: www.tyson.com
Product information and recipes for Tyson™ products.
Kosher Poultry™
Consumer Affairs 1-800-367-4734 (recording) or 1-717-4367055 (live) Monday-Thursday 8 am-4:30 pm, Friday 8 am-3 pm (EST), Closed al secular Jewish holidays.
Information about Kosher poultry, general cooking instructions, and FAQ’s.
Website: www.empirekosher.com
Information on kosher processing, poultry handling and preparation, kosher recipes and nutrition information.  Newsletter available.
Eckrich Lunch Meats and Sausages™
Consumer Helpline 1-800-325-7424 Weekdays 8:30-4:30 (CST)
Answers to product questions.
Website: www.eckrichbrand.com
Company information, products, news, recipes, nutrition, and storage information
Fleishman’s tm
Consumer Helpline 1-800-777-4959 Weekdays 9am -4 pm (CST)
Answers to product questions.
Website: www.breadworld.com
Recipes, baking tips, easy recipes and ideas for baking with children. Metric conversion table.
Hormel™
Consumer Helpline 1-800-523-4635 Weekdays 8 am -4 pm (CST)
Answers to product questions.
Website: http://www.hormel.com/
Recipes and nutrient composition of Hormel products.
Arm & Hammer™
Consumer Helpline 1-800-524-1328 Weekdays 9 am – 5 pm (EST)
Answers to product questions.
Website: https://www.armandhammer.com/
Company and product information.  Ideas about how and where the product can be used.
Kraft™
Consumer Helpline 1-800-323-0768 Weekdays 9 am-9 pm (EST)
General product information.
Website: https://www.myfoodandfamily.com/

Website services provide information about Kraft products, recipe ideas, nutritional information and a “healthy living” section focused on health and nutrition.
Land O’ Lakes™
Consumer Helpline 1-800-782-9606 During the months of October 1-December 31, call 1-800-837-7702 (CST) to receive a free holiday brochure.
Website: https://www.landolakes.com/
Website services include product information, recipes, cooking and baking assistance, and FAQ’s.
Hershey’s Foods™
Consumer Helpline 1-800-468-1714 Weekdays 9 am-4 pm
Answers to product questions.
Website: http://www.hersheys.com/
Recipes, nutrition information, and shelf-life guidelines.
Kelloggs Company™
Consumer Affairs 1-800-962-1413 Weekdays 8 am-8 pm (PST)
Product information and educational resources.
Website: www.kelloggs.com
Product and nutrition information, recipes, promotions, “Healthy Beginnings”- an interactive nutrition website
Kitchen Kraft™
Consumer Helpline 1-800-776-0575 Weekdays 9am-4 pm (CST)
Answers to product questions
Website: www.kitchenkraft.com
Information on baking, candy making, cake decorating and food preservation.  Information about hard-to-find ingredients and gadgets for the kitchen.
Crisco
Consumer Helpline. 1-800-766-7309
Monday through Friday
Baking line
Call 1-877-367-7438
Thanksgiving hours: 8 a.m. to 8 p.m. (ET)
Website:   www.crisco.com Information on baking, recipes, and contests.
USDA Meat and Poultry HotlineCall 1-888-674-6854
 email MPHotline.fsis@usda.gov.
Thanksgiving hours: 8 a.m. to 2 p.m. (ET)
JENNIE-O TURKEY HELPLINE
Call 1-800-887-5397 or launch the live chat
Live chat hours: 7 a.m. to 12 a.m. (CST)
Jennie-o recipes and more https://www.jennieo.com/
HONEYSUCKLE WHITE TURKEY HELPLINE
Call 1-800-810-6325
Available 24 hours a day
recipes, online help
SARA LEE PIE HOTLINE (see additional line below)
Call 1-888-914-1247
Thanksgiving & Christmas hours: 7 a.m. to 1 p.m. (CST)
contact info online
OCEAN SPRAY HOLIDAY HELPLINE
Call 1-800-662-3263
Thanksgiving & Christmas hours: 9 a.m. to 2 p.m. (ET)
If you have a question about cranberry sauce—or other cranberry-infused creations—then this is the hotline to call.






Foster Farms
1-800-255-7227
Website for questions. 
Perdue Chicken
1-800-4-PERDUE (1-800-473-7383) call or text
Website for questions
Betty Crocker
1-800-446-1898 7:30 a.m. - 5:30 p.m. CT, weekdays
Website for questions
King Arthur Flour
(855) 371-2253 (BAKE) closed on all major holidays
Website for questions and recipes
Sara Lee Pies
1 800-323-7117 Pie hotline
Website for questions and recipes
Nestle Toll House Baking Hotline1(800) 637-8537 information line
Website for questions and recipes 
USDA Ask the Expert Line https://www.usda.gov/ask-expert
Covers everything from baking to poultry and everything in between.
Campbell's Soup Hotline1-800-257- 8443
We’re here to speak with you
Monday – Friday,
9 a.m. to 7 p.m. (EST)

Website for more info and web chat
Empire Kosher800-367-4734
Monday through Thursday from 9 a.m. to 7 p.m. EST Friday from 9 a.m. to 3 p.m. EST
Website for more information